Privacy Policy

This Privacy Policy describes how Can-Do Promotions Inc ("Can-Do," "we," "us," or "our") collects, uses, and shares information when you visit candopromo.com or place an order with us. By using this site you agree to the practices described below.

1. Who This Policy Applies To

This site is intended for use by adults aged 18 and older. We do not knowingly collect personal information from individuals under 18. If you believe a minor has submitted personal information to us, please contact us at info@candopromo.com and we will promptly delete it.

2. Information We Collect

Information you provide directly

• Account information — name, email address, and password when you register.
• Order and shipping information — billing and shipping addresses, phone number, and payment details when you place or request a quote for an order.
• Artwork files — images or logos you upload to customize a product.
• Communications — messages sent through our contact form or by email.

Information collected automatically

• Usage data — pages visited, search terms entered, products viewed, and time spent on the site.
• Device and browser data — IP address, browser type and version, operating system, and referring URL.
• Cookies and similar technologies — see Section 4 for details.

3. How We Use Your Information

• To process orders, quotes, and payments.
• To create and manage your account.
• To save your shopping cart and wishlist so they persist across sessions and devices.
• To respond to your questions and support requests.
• To send transactional emails (order confirmations, password resets).
• To send promotional emails and newsletters, if you have opted in (you may unsubscribe at any time).
• To analyze site traffic and improve the site, products, and services we offer.
• To comply with legal obligations.

4. Cookies

We use the following categories of cookies:

You can withdraw your analytics consent at any time by clearing this site's cookies and local storage in your browser settings, or by clicking Decline the next time the cookie banner appears. Strictly necessary cookies cannot be disabled without breaking core site functionality.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your information with:

• Service providers — companies that help us operate the site and fulfill orders (e.g., payment processors, shipping carriers, email delivery services). These providers are contractually required to use your data only to perform services on our behalf.
• Product suppliers — ASI-member suppliers who manufacture or decorate your ordered products. Only the information necessary to fulfill your order is shared.
• Analytics providers — Google Analytics (with your consent; see Section 4). Google's privacy policy is at policies.google.com/privacy.
• Legal requirements — when we are required to disclose information by law, court order, or governmental authority.
• Business transfers — if Can-Do is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services and comply with our legal obligations. Order records are kept for a minimum of seven years for tax and accounting purposes. You may request deletion of your account and associated data at any time (see Section 8); certain records may be retained where required by law.

7. Security

We use industry-standard measures to protect your personal information, including HTTPS encryption for all data in transit, encrypted storage of payment card details, and access controls limiting who can view customer data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information (you can update most account details from your profile page).
• Delete your personal information, subject to our legal retention obligations.
• Opt out of marketing emails using the unsubscribe link in any email we send.
• Withdraw consent for analytics cookies at any time (see Section 4).

To exercise any of these rights, email us at info@candopromo.com. We will respond within 30 days. We may need to verify your identity before processing a request.

9. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To exercise your CCPA rights, contact us at info@candopromo.com. We will not discriminate against you for exercising your privacy rights.

10. Third-Party Links

Our site may contain links to third-party websites (e.g., social media platforms, payment processors). We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.

11. Governing Law

This Privacy Policy is governed by the laws of the State of Ohio, without regard to its conflict of law provisions. Any disputes arising under this policy shall be resolved in the courts of Stark County, Ohio.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page. If the changes affect how we use previously collected information, we will provide additional notice (such as a banner on the site or an email to registered users). Continued use of the site after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

Questions or concerns about this Privacy Policy? Please contact us:

Can-Do Promotions Inc
6517 Wise Ave NW
North Canton, OH 44720
1-800-325-7981
info@candopromo.com

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This is a baseline privacy policy provided for informational purposes. It should be reviewed by a qualified attorney before being treated as a final legal document.